Returns & Exchanges

At Precious About Make-up, we want you to be completely satisfied with your beauty haul. If you are not happy with your purchase, you can return unused and unopened products in their original packaging within 14 days of delivery.

1

Initiate Your Return

Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.

2

Secure Your Items

Carefully pack the items in their original, unopened condition using the original shipping box if possible to prevent damage during transit.

3

Ship to PAM

Affix the provided return label or address the package to our London warehouse and drop it off at your nearest authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects and approves the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing